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12 Step Cleaning Process
1) Vacuum front & back of rug. Thoroughly inspect the condition of the rug.
2) Pre-spot stains & soiled areas.
3) Thoroughly soak rug water, flushing deep seated soil.
4) Handwash front & back of rug using GREEN cleaning products.
5) Thoroughly rinse all soap & residue from rug.
6) Extract (water) from front & back of rug.
7) Hang rugs to naturally air-dry (with fans providing circulation).
8) Remove rugs from racks when dry, re-clean fringe to restore whiteness.
9) Hang rugs (a second time) to naturally air dry the fringes.
10) Remove rugs from racks, brush pile to lift & soften fibers
12) Inspect rug for any problem not resolved in cleaning (process) and for any repairs.
Step 1: VACUUM & THOROUGH INSPECTION.
We start by vacuuming the front and back of the rug so we can clearly see the condition of the rug. Any pre-existing conditions (previous dye run, tears in rug, condition of fringe, etc.) are noted in case the customer needs to be consulted prior to cleaning.
Step 2: PRE-TREAT.
Any stains or highly trafficked areas are pre-treated to loose up soiling.
Step 3: SOAK.
The rugs are flooded with water to thoroughly loosen deep seated dirt. In most rugs this treatment is appropriate. Some rugs, including latex backed and tufted rugs which are held together with glue on the back, cannot be soaked. Similarly some delicate piles such as silk cannot always be soaked. When it can be done however, this step sets us apart from other cleaners who can only do a superficial “face” cleaning.
Step 4: HANDWASH USING GREEN PRODUCTS.
Using soft brushes, the front and back of the rugs are scrubbed and lathered with natural GREEN plant based soaps, which are petroleum FREE , phosphate FREE, formaldehyde FREE, and 100% biodegradable. The Earth Friendly (trademark) products we use are good for the environment, and are people and pet friendly!
Step 5: RINSE.
The rug is then rinsed thoroughly until all soap, residue, and soil is flushed out.
Step 6: EXTRACTION.
Using giant “squeegies”, the water is pushed out of the rug, and then vacuum extracted.
Step 7: NATURAL AIR DRYING.
The rug is then hung on a drying rack, which is suspended in the air by a system of pulleys. The rug will dry with industrial strength fans blowing air on them. If the rug dries too slowly it may yellow, “brown out”, or smell sour.
Step 8: REWASH FRINGE.
When rug is dry, it is removed from the rack and the fringes are cleaned a second time. Fringes are usually made of cotton, which yellows in the drying process due to cellulose fiber. The fringes are individually washed without getting the body of the rug wet.
Step 9: DRY AGAIN.
Rug is hung again with fans blowing on the fringe, which takes about 4 more hours to dry.
Step 10: HAND BRUSHING/RAKING.
Rug is removed from rack after fringe is dry, and hand brushed to lift & soften the pile. Larger rugs must be “raked” using special tools to loosen the stiffness of the pile before brushing.
Step 11: VACUUMING.
Rug is once again vacuumed, front & back.
Step 12: FINAL INSPECTION
Rug is re-inspected. We make sure the rug is beautiful and clean, and again recommend any necessary repairs before the rug is rolled up & delivered back to the customer. The rug is shown again to the customer for final approval.
TERMS & CONDITIONS:
Only Earth Friendly Products are used in our "green" cleaning process.
Please Call Now: 847 866 6668
Address: 818 Lake Street Evanston IL 60201